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Privacy Policy

of CellularOne® of East Texas

CelluarOne® of East Texas' privacy policy describes the information we collect and how we use it.

Privacy Statement

CellularOne® of East Texas is committed to protecting the privacy and confidential nature of the information we gather from you. We want to provide a safe, secure customer experience. We will use reasonable commercial efforts to ensure that the information you submit to us remains private and confidential. By using this Web site, and in doing so accepting our Terms and Conditions of Use (see Terms and Conditions of Use), you consent to the use of your personal information as described in this privacy policy.

The information that you submit to us is used only for the purposes as set forth herein, as required by law, or when we believe in good faith that disclosure is needed to protect our rights. We will not use your personal information for any other purpose other than as set out here without first obtaining your permission. The following reflects our commitment to you.

Information About All Site Visitors

Similar to almost all Web sites, we gather information about all of our users collectively, including without limitation, (a) their Internet domain and their computer IP address, (b) what area users visit most frequently, (c) the type of browser and operating system they use, and (d) if the user linked to our Web site from another Web site, the address of that other Web site. We use this information for analyzing trends and statistics, fraud protection, improving our services, planning Web site enhancements and measuring overall Web site effectiveness. From time to time we may reveal general, anonymous, aggregated statistical information about our Web site, services and users, such as the number of visits and users and what Web site features they use.

Collection & Disclosure of Personally Identifiable Information

If you choose to use our Web site for certain transactions, you will be asked to provide us with additional information about yourself, including your name, social security number, e-mail address and physical address. For example, you may provide us a billing address and credit information, including your social security number, if you sign up for service or purchase a product from us online. This information is collected and stored in a manner appropriate to the nature of the personally identifiable data and used to fulfill your requested transaction. We share personally identifiable information with third parties only to the extent necessary to complete a transaction or perform services requested by you.

When you submit a transaction with us for any of our products or services, we collect and may use the following types of personally identifiable information about you:

Information that is required for you to complete the transaction such as your name, telephone numbers, address, date of birth, social security number and employer information; and

Information we receive from you about your transactions with us, our affiliates (as permitted by law) or others, such as account balances, payment history or account activity.

Credit applications

Whenever you submit a credit application to us, we will use certain personally identifiable information you provide to us to perform credit checks with credit bureaus. We do not disclose personally identifiable information from your personal credit application to any other third parties, except as permitted by law. We also collect information from consumer reporting agencies, but we do not disclose personally identifiable consumer report information received from such agencies to any third parties, including our affiliates, except as permitted by law.

Sale of data; Your responsibilities

We do not sell any data we collect from you to third parties.

The personally identifiable information you provide must be accurate and complete and all application details must contain your real name, address and other requested details. You are solely responsible for your personally identifiable information and we may take any action with respect to your personal information we deem necessary or appropriate if we believe a misrepresentation by you may cause us to suffer any loss, liability or commercial damage to us.

Cookies

To enhance your experience on this Web site, we may use a feature on your Internet browser called a "cookie." Cookies are small files that your Web browser places on your computer's hard drive. We use cookies for purposes such as remembering user names and preferences. Because of our use of cookies, we can deliver faster service, consistent, updated results, and a more personalized Web site experience. You have the option of setting your browser to reject cookies. Doing this, however, may hinder performance and negatively impact your experience on our Web site.

Feedback

CellularOne® of East Texas may ask you for feedback and comments about the Web site or its products and services and we encourage your participation. Any feedback that is submitted becomes the property of CellularOne® of East Texas. We may use this feedback for marketing purposes or to contact you for further feedback on the Web site, products or services we offer.

Links to Other Sites

We provide links to other Web sites that we believe can offer you useful products, services and information. We are not, however, responsible for the personal data, handling practices or privacy policies of operators of other Web sites, including those Web sites on which our logo or other information supplied by us appears. This privacy policy only applies to information collected by this Web site. We suggest that you access other Web sites' online policies regarding their own data collection practices.

Access to Your Information

CellularOne® of East Texas provides you with a reasonable opportunity to review the information that it has compiled about you in order for you to check its accuracy and completeness. You may contact us at 1-866-240-8121 to review the information we have compiled about you or e-mail us at support@celloneet.com.

Privacy of Children on Our Web Site

Our Web site is not intended for use by children under the age of 18, and in particular, we do not knowingly collect personal information from children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.

Business Transitions

In the event that CellularOne® of East Texas goes through a business transition, such as a merger, acquisition by another company or sale of all or a portion of its assets, or the unlikely event of an insolvency, bankruptcy or receivership of the company, your personally identifiable information may be among the assets transferred.

Privacy Commitment Changes

If we decide to change and enhance our privacy commitment, we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about CellularOne® of East Texas's privacy commitment, please feel free to e-mail us at support@celloneet.com.

This privacy policy is effective as of February 23, 2007.

Thank you for visiting our Web site. We'll keep working hard to earn your loyalty.

© 2010 CellularOne of East Texas